Terms and Conditions

These conditions of use explain the main rules for accessing and using Fortuna Rush Casino, including our website, your player account, games, promotions, and related services. Fortuna Rush Casino is a sweepstakes entertainment platform operated by High Rollers of St. Lucie, Inc.

By visiting the site, creating an account, purchasing Gold Coin packages, playing games, participating in promotions, or requesting a Sweeps Coins redemption, you agree to follow these platform rules and any additional rules that may apply to specific features or offers. If you do not agree, please do not use the platform.

These terms are written to set clear expectations for both you and us - how the service works, what we each are responsible for, and what happens if rules are not followed.

Eligibility - who can use Fortuna Rush Casino

Fortuna Rush Casino is intended for adults only. To use the platform, you must be at least 21 years old (or older if required by your local laws).

You are responsible for ensuring that accessing the platform and participating in sweepstakes-style gameplay is legal where you are located. We may restrict or block access in certain countries, states, or regions, and availability may change over time due to legal, regulatory, or operational reasons.

The platform is void where prohibited by law.

Registering an account - keeping it accurate and in your name

To use most features, you will need to create a player account. When registering, you agree that:

• the information you provide is true, current, and complete
• your account is registered in your own legal name
• you will update your details if they change (such as email, address, or payment details)
• you will follow any account limits we apply (including limits on the number of accounts per person, household, device, IP address, or payment method)

We may refuse registrations or restrict account access where we have a reasonable basis to do so, including where we suspect duplicate accounts, inaccurate information, or location restrictions.

Verification and identity checks - what we may request and why

To protect players and the integrity of the platform, we may ask you to verify details at any time, including before processing a redemption request. Verification may include confirming your:

• identity and age
• address and residency
• ownership of a payment method used on the account
• eligibility to participate based on location

You may be asked to provide documents or information (for example, an ID and proof of address). If verification cannot be completed, we may restrict certain features - including redemptions - until the review is resolved.

Player account security - your login, your responsibility

Your account is personal to you. You are responsible for keeping your login details confidential and for all activity that occurs through your account, whether authorized by you or not.

You may not share, sell, transfer, or assign your account to another person, and you may not use the platform on behalf of someone else. If you believe your account has been accessed without your permission, contact us as soon as possible so we can help secure it.

Gold Coins and Sweeps Coins - how the dual-currency model works

Fortuna Rush Casino uses a dual-currency system:

• Gold Coins (GC) are used for entertainment play and have no real-world monetary value. Gold Coins are not redeemable.
• Sweeps Coins (SC) may be provided through promotions and other sweepstakes-eligible methods. Sweeps Coins can be redeemed for prizes subject to eligibility, minimum thresholds, and verification. For redemption value, 1 SC equals $1.00.

No real-money gambling takes place on the platform. Purchases are for Gold Coin packages, and any Sweeps Coins offered are promotional.

Sweeps Coins are not transferable between accounts and may not be sold, gifted, or traded.

Purchases, deposits, withdrawals, and account balances - what to expect

Because this is a sweepstakes model, you do not deposit to gamble. If you choose to buy a Gold Coin package, you agree that:

• available payment methods may vary (including availability by location, device, and provider rules)
• purchase limits, processing times, and security checks may apply
• we may decline, reverse, or hold a transaction for review where we reasonably believe it is necessary for security, fraud prevention, or compliance

Sweeps Coins redemptions are subject to review and approval. Before a redemption is completed, we may apply reasonable checks, including verification and a review of account activity for compliance with these service terms.

Minimum redemption thresholds may apply. At the time of writing, the minimum is $100 for cash/bank-style redemptions and $25 for gift card redemptions. These thresholds may change, and the current requirements shown on the platform at the time you request redemption will apply.

Bonuses and promotions - extra rules that can apply

Promotions (including bonus Gold Coins, Sweeps Coins, and referral offers) may have additional bonus terms such as:

• eligibility requirements (age, location, account status)
• time limits to claim or use an offer
• limits per person, household, device, or payment method
• game restrictions (for example, eligible games may include slots and fish games available in the lobby)
• redemption-related rules for Sweeps Coins, including minimum thresholds and verification

Promotions may be modified, paused, or removed at any time. Before participating, review the specific promotion details displayed in the offer and any related pages, including the Bonus Terms (where available).

Game access and platform availability - services may change

We aim to provide a reliable experience, but game and feature availability can vary. Access may be affected by:

• your location or device compatibility
• maintenance or software updates
• internet or technical issues
• provider availability

Games, features, promotions, and site content may be added, removed, suspended, or limited at any time. We do not guarantee that any specific game, provider, or feature will always be available.

Fair play rules - behavior we don’t allow

Using the platform means playing fairly and using the service as intended. Prohibited behavior includes, but is not limited to:

• providing false or misleading account information
• fraud or attempted fraud (including payment misuse and chargeback abuse)
• collusion with other players or coordinated behavior to exploit promotions
• bonus abuse, including creating multiple accounts to claim offers
• using bots, scripts, unauthorized software, or automated play methods
• attempting to interfere with the platform, games, or redemption process
• allowing someone else to access or operate your account

If we suspect misuse, we may pause activity to review it and take reasonable action based on our findings.

When we may restrict or close an account - balanced operator rights

To protect players and the platform, we may, where reasonable, take actions such as:

• limiting access to features or promotions
• canceling promotional benefits obtained through misuse
• holding transactions or redemptions while checks are completed
• suspending or closing an account for serious or repeated breaches

These actions may occur if verification is incomplete, if we reasonably believe the platform rules have been broken, or if account activity suggests fraud, abuse, or unlawful use. When appropriate, we will work with you to resolve issues, especially where additional information can clear up a restriction.

Errors and technical issues - how we handle mistakes

From time to time, errors can occur, including game malfunctions, interrupted sessions, incorrect display information, bonus crediting issues, or balance discrepancies.

If an obvious error occurs, we reserve the right to correct it and to address the impact in a fair and reasonable way. For example, this may include adjusting an incorrect balance, voiding results affected by a malfunction, or re-crediting where appropriate after review. If you notice something that looks wrong, contact support promptly so it can be investigated.

Responsible gaming - keeping play healthy

Gambling-style entertainment should be treated as entertainment, not as a way to make money. If playing stops being fun, it’s a sign to take a break.

We may offer player protection tools or account restrictions designed to support responsible play. If you need help applying limits or accessing support, please review our Responsible Gaming page.

Intellectual property - using the site content appropriately

The platform, including its design, branding, text, original graphics, and software elements, is owned by Fortuna Rush Casino or used under license. You may use the site for personal, non-commercial purposes only.

You may not copy, reproduce, modify, republish, distribute, or commercially exploit site content without written permission, except where such use is permitted by applicable law.

Third-party providers and linked services

Some games, payment tools, and technical services are provided by third parties (including software providers). Parts of the platform may depend on these providers’ systems and availability.

We may also provide links or access pathways to third-party services. We are not responsible for third-party platforms outside our control, and their services may be subject to their own terms, policies, and downtime.

Limits of responsibility - what we’re not liable for

We work to operate the platform responsibly, but we are not responsible for losses or damages caused by circumstances outside our reasonable control or not attributable to our direct breach of these terms. This includes, for example:

• device or internet issues on your side
• user errors (such as sending requests from an unsecured device)
• service interruptions, maintenance, or third-party failures
• events such as outages, cyberattacks, or other force majeure situations
• misuse of the platform or breaches of these conditions of use

Nothing in these service terms limits rights that cannot be limited under applicable law.

“As is” and “as available” - no guarantees of uninterrupted service

The website, games, and services are provided on an “as is” and “as available” basis. We cannot promise continuous access, error-free operation, or that every feature will be available at all times in every location.

Updates to these conditions of use

We may update these terms from time to time to reflect changes to the platform, legal requirements, or how services are delivered. The latest version posted on the website applies from the date it is published, unless we state otherwise.

We encourage you to review this page periodically so you understand the current platform rules.

Other policies you should review

These terms work alongside other helpful policies and disclosures on our site. Depending on how you use the platform, you may also want to review:

• Privacy Policy
• Cookie Policy
• Bonus Terms (where published)
• AML/KYC policy (where published)
• Responsible Gaming resources

Contacting Fortuna Rush Casino

If you have questions about these conditions of use, your account, or the platform’s rules, our support team can help. Contact us by email at support@fortunarushcasino.com, or use live chat if available on the site.

Using Fortuna Rush Casino means playing responsibly, keeping your account secure, and following the platform rules designed to keep gameplay fair for everyone. Continued access and use of the platform indicates acceptance of the current version of these terms.